Personal data, or personal information, means any information about an individual from which that person can be identified. In order to carry out the services of this engagement and for related purposes such as updating the enhancing our client records, analysis for management purposes and statutory returns, legal and regulatory compliance and we may obtain, process, use and disclose personal data about you.

We may collect and process personal data when we provide the Services. The personal data we collect includes but not limited to:

• Account data for the Application or other Services: mobile number, name, gender and date of birth
• Contact data: postal address and email address
• Technical and usage data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We may collect this information from you in the following ways:

• when you use any of our Services`
• to verify your account for any of our Services
• when you contact us via the App, email, mail or telephone
• when you give us feedback or otherwise contact us
• from a third party also using our services who, for example, you send and receive messages; and
• from a third-party service provider.

As you interact with our services, we will also automatically collect the technical and usage data noted above about your equipment, messaging actions and patterns. We collect this personal data by using cookies and other similar technologies.

We use your personal data for the following reasons:

• to provide you with our Services.
• to send you marketing materials.
• to respond to any of your queries.

We only process your personal data when it is lawful for us to do so. We rely on the following lawful grounds to process your personal data:

• consent of the data subject
• performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
• compliance with a legal obligation to which the controller is subject
• performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
• legitimate interests pursued by the controller or by a third party.

We may share your personal data in the following scenarios:

• We may share your personal data if we are required to respond to law enforcement, officials, regulatory agencies and other lawful requests or legal processes, or to comply with a legal obligation to which we are subject.

We take your privacy very seriously and work hard to protect your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have put in place appropriate security measures to prevent this from happening. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In certain circumstances, you may have the right to:

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

To exercise one of the above rights, please contact us using the details provided above.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. You may have a legal responsibility to retain documents and records relevant to your tax affairs. During the course of our work, we may collect information from you and others relevant information on your tax affairs. We will return any original documents to you, if requested. Documents and records relevant to your tax affairs are required by law to be retained by individuals and companies.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Our Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, plug-ins and/or applications and are not responsible for their privacy statements. When you browse outside of our platform or service, we encourage you to read the privacy policy of every website or application you visit or use.